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Do I have to sign at reception?
Customers from France-Italy- Russia Germany other europe countries delivery delay
Free shipping worldwide
I already made my payment where is my tracking number?
I already have my tracking number but is not showing!
Do you provide a tracking number?
How long does it take for my item to arrive?
My item is sold out. What's happening?
How long does it take to process my order?
My tracking number does not show my item is moving.
Do I have to pay for customs or duties?
What's happening with not legit items?


Do I have to sign at reception?
For your protection, all items are shipped to your address and requiring your signature as proof you have received. If you are not at home at postal deliverey period, postman will left a card asking you to require a new deliverey or telling you to pick up your parcel at nearest post office. They will keep the parcel for you for 15 days after reception...

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Customers from France-Italy- Russia Germany other europe countries delivery delay
28 - 56 days Italy and Russia, Germany (because of strict custom inspection),Eastern Europe, Central Asia

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Free shipping worldwide
We provide free shipping for world-wide customers with airmail. More shipping options are also available for fast shipping. So you can buy gadgets from China without worrying about the high shipping cost. Sometimes items are shown as shipped from Canada or USA . In such a case,item can't be shipped in other countries than Canada or USA.

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I already made my payment where is my tracking number?
We provide on ALL of our orders a tracking number, this number will be visible on your paypal transaction page. Notice that if it states “processing” it means we received your payment and are processing your orders. If you did not receive your tracking number on paypal within 7 business days please contact us ASAP!

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I already have my tracking number but is not showing!
Don't worry this is normal to every tracking postal system, it usually takes 2-5 business days to appear online. It might be more delayed if its Holiday Season. Up to 2 weeks! This is something we cannot control.

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Do you provide a tracking number?
YES! All of our shipments come with a tracking number for your comfort and security. You can find this number on your paypal transaction page after the order have been processed.

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How long does it take for my item to arrive?
All items are shipped from different warehouses in China mainly, shipping times varies, it usually takes anywhere from 10-25 business days from Shipping date. Please contact your local post office for more accurate waiting times. This excludes bad weather conditions and the item being hold at customs (where it takes longer).

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My item is sold out. What's happening?
Sometimes , our suppliers inventory databases are not always up to date. Sometimes, they can take up to 1 week to adjust inventory with sales. In such a case, we will send a full refund immediately, when an item is sold out.

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How long does it take to process my order?
Usually we process orders 2-6 business days from the day of payment, if we have limit in our stock quantity we will notify you.

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My tracking number does not show my item is moving.
If you are living in USA and Canada, tracking will show the progress of your item , in real time. If you living in another country, consider that the tracking is the proof that your item have been shipped and tracking will change again when item have been received and you have signed to receive.

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Do I have to pay for customs or duties?
Most countries have different laws, so it's impossible to include duties inside selling price. As rules of thumb, usually no duties on item under $40.00 in most countries. Usa have no duties under $200.00 declared value.

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What's happening with not legit items?
We sell wordlwide. So an item legal in USA can be illegal in France orCanada or UK. For your protection, check with customs if the item you are buying is legal or not. Ex: Laser, medication, self defense item, cigarette ,perfume, software are subject to different rules following countries laws... Most of the time, those items will cross the borders without problem... Meanwhile, if your parcel is open before to be cleared,it can be seized by customs. In such a case, you will loose your money.

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Last Updated: 23 Sep 2017 04:30:12 PDT home  |  about  |  terms  |  contact
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